Common problems
Don't be afraid to encounter problems, we will help you answer
Common problems
Don't be afraid to encounter problems, we will help you answer
You only need to open one account Can invest in global products
2023-06-30
2023-04-28
2023-03-10
2023-02-06
1. How do I view all the trades offered by FT GROUP?
In the “Market Watch” window, right-click and select “Show All” to see all the product varieties that can be traded.
2. I have downloaded the MT4 platform. How can I log in to my real account for trading?
After the customer successfully deposits the account, the system will provide you with the transaction account number, password and server information. You only need to use the account and password to log in to the FT MT4 trading platform, select the server, and log in to the real account for trading.
3. How to change the trading password of MT4?
To change the real account transaction password of FT MT4, please log in to the FT GROUP website to modify it. Please use your registered email address as the user name to log in to the FT GROUP official website, and modify it after verifying the official website login password in the Change Password field.
4. How to insert chart indicators in the FT MT4 platform?
Please follow the steps below:
1. On the top menu bar, choose Insert > Technical Indicators;
2. You can also insert Technical Indicators from the Navigation section.
5. How do I create a study of trend lines and other lines?
Please take the following steps:
1. On the top menu bar, select “Insert”;
2. Select the desired trend line;
3. When the mouse button is released, the image icon for the selected trend line with a crosshair will appear. Use the mouse to place the crosshairs on the selected chart. Click the mouse, hold it down and move the mouse to adjust the size of the trend line. Shortcuts for line research can also be quickly accessed by clicking Browse > Toolbars > Line Research, and the icon appears just below the menu bar. You can also choose other options that appear at the top of the screen, including clicking on trend lines, crosshairs, Fibonacci retracements, and more.
6. Does FT MT4 have a user guide?
Yes, please select Help > Help Topics on the platform.
7. What is the time zone on the MT4 platform? Can this time be adjusted?
The time the customer sees on MT4 is Greenwich Mean Time (GMT+3), which is 5 hours behind Beijing time.
8. How to choose the language on MT4?
On the top menu bar, select view —> languages —> Chinese (simplified), then restart the MT4 software, the display language is the Chinese interface.
FUTAI INTERNATIONAL INVESTMENT PTY LTD, company number 614373545 with its registered address Plaza Building Australia Square' Level, 4, 87-95 Pitt Street, SYDNEY NSW 2000. Operational office address RAJANAIDU A/L NOKIAH A-317,KELANA CENTRE POINT JALAN SS 7/19, 47301 PETALING JAYA,Malaysia
Risk Warning: We would like to remind you that foreign exchange margin trading is highly risky and may not be suitable for every investor. Before applying for and entering into any foreign exchange margin trading and CFDs, you should carefully consider your objectives, financial situation, needs and Level of experience, and consult an independent professional advisor if necessary. The role of Forex Margin and CFD leverage is to amplify your profit and loss. Make sure you fully understand the risks before the formal transaction, including the principal loss may be much higher If you are unable to bear the loss, please do not invest rashly. Before you decide to use our services, please browse the legal documents on the website (including risk warning, disclaimer and privacy terms), seek independent opinions, and fully understand the potential. The risk is determined before the transaction is decided.
Regional Restrictions: We do not offer services to residents of certain jurisdictions, including but not limited to the United States of America, Iran, Afghanistan, Belgium, Hongkong, Japan, or any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
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