These Terms and Conditions are part of the agreement between Eternal Wealth Group PTY LTD (referred to herein as “FT GROUP” or “we”), and you the client (each referred to herein as a “Client” or “you”).
本客户协议的条款和条例构成甲方-Eternal Wealth Group PTY LTD（以下称为“FT GROUP”或是“我们”或是“我司”）和乙方-投资者（以下称为“客户”或“您”）之间的协议条款。
FT GROUP provides clients with foreign exchange, precious metal and contracts for difference (CFDs) and trading service.
You must read this Agreement carefully, the Terms and Conditions govern our dealings.
You undertake and warrant to us that any information provided to us, is accurate and that you will immediately inform us in written of any material change to that information. You warrant that copies of documents are provided via mail or fax are true copies of originals.
A) TERMS AND CONDITIONS 客户协议条款
1. THE SERVICES WE PROVIDE 我司提供的服务
We subject to the rules and regulations of the FSPR and provide you with an execution only dealing service in foreign exchange, bullion contracts and contracts for differences in indices (“Contracts”).
Both FT GROUP and the Client enter into contracts as principal. You shall be responsible for performing your obligations under every transaction with us, whether you are dealing as principal or through an agent, or as agent for other person, you shall indemnify us in respect of all liabilities, losses or costs of any kind or nature What so ever that may be incurred by us as a direct or indirect result of any failure by you to perform any such obligation.
All other terms and conditions which you may try to introduce under any order, confirmation of order or similar are excluded will be subject to these terms. Services provided may be from third parties, including our affiliates who may act as agents for us.
The services may involve margin trading where the Client is required to deposit cash to secure performance of the Client’s obligations under the contract. You acknowledge, recognize and understand that all transactions are subject to and in accordance with the relevant Market Rules prevalent from time to time. You acknowledge that Market Rules may contain wide powers in an emergency or otherwise undesirable situation.
We may amend, suspend and/or terminate any or all of the services at any time for any valid reason. Where reasonably practicable we will give advance notice of this but this may not always be possible and/or practical for business reasons.
2. EXECUTION 仅执行交易服务之安排
FT GROUP does not make or give investment advice, trading or market recommendations, advice or instructions to you. We deal with you on an execution-only basis. By signing the Agreement, it should not be taken as FT GROUP recommends or advises to you on any products.
FT GROUP不会向您做出或提供投资建议、交易或市场建议、建议或指令。我们与您以“仅执行”的基础与您达成交易。通过签署协议，FT GROUP不会在任何产品上给您推荐或建议。
3. CREDIT 信贷
Details of any credit arrangement that may be available to you shall be set out in and shall be subject to such terms and conditions and limits as may be agreed in separate correspondence. Your credit limit should be no more than the total amount you are prepared to and can afford to lose. If any Contracts exceed the credit or any other limit placed upon your dealings, we may bring to an end all or any of the contracts pursuant to Term 4 in order to bring your liability back within the credit limit. We may at our absolute discretion extend additional credit to you if you fail to meet a margin call, but the availability and suitability of such credit will depend upon the outcome of our reassessment of your financial circumstances.
4. MARGINING ARRANGEMENTS 保证金安排
The client shall pay to FT GROUP on demand:
i) Fund as initial margin or variation margin required by FT GROUP.
ii) Such sums of money as may from time to time be due to FT GROUP under a contract and such sums as may be required in or towards clearance of any debit.
iii) Such sums of money as FT GROUP may from time to time require as security for the Client’s obligations to FT GROUP. You may be required to make margin payments sufficient to meet the amount which, when a movement adverse to your contract has taken place, you would lose on the contract if it were brought to an end on the basis of our current quotation for the contract concerned. Our determination of the current market value and the amount of additional and/or variation margin shall be conclusive and shall not be challenged by you.
The call for margin or extra margin will be made by any available means (telephone, fax or e-mail). If made by e-mail, it will be to your designated e-mail address and it will not in that case be confirmed by telephone or fax or letter, save in exceptional circumstances and then only in our absolute discretion.
iii) 每隔一段时间，FT GROUP会要求您支付的，作为客户履约保证的一定数额资金。在与我司交易的过程中，除非另有协议，您必须在进行合约交易之前先将款项存入。当您持有的合约遇到市况逆转，您必须支付足够的保证金以应付该合约以实时市场报价计算而可能出现的亏损。我司对当前市场价值及追加保证金的金额，将为最终的依归及不得有任何争议。追加保证金或增加保证金的通知会以任何可使用的方法（电话、传真或电邮）向您发出。如果是通过电子邮件传达，会发到您指定的电子邮件地址，在这种情况下，我司将不再通过电话、传真或信函来确认，除非出现异常情况，我司有绝对酌情处理权。
Please note that we do not accept payments made in respect of funding your account by third party. Fund will not be transferred from your account to any third party account.
FT GROUP may close all open positions without prior notice. If you fail to provide the amount required in related to margin, deposit or in respect of any transaction.
FT GROUP may adjust all leverage of Margin Trade without prior notice. If you meet a special/extreme marketing situation.
5. CHARGES AND COMMISSIONS 费用与佣金
Commission is agreed prior signing the Agreement, which will be shown on the statement. Commission rates shall be those prevailing at the time. Commissions and charges may be changed from time to time without prior notice to you. We may have soft commission agreements in place. It is our policy to affect these where they are commercially efficient in accordance with market practice.
6. INTEREST/ROLLOVER 利息
No interest will be credited in respect of any monies held on client’s account or for margin payments. A fee will be charged or credited to your account depending on the nature of your open positions, the related agreement and the rates of interest prevailing in that agreement. When you open a position, we will calculate the amount of interest that would be earned on the money necessary to take out the relevant position in the underlying investment, at a rate notified to you in writing. While your Contract position remains open the amount of interest will be calculated and will accrue on a daily basis.
7. POSITION LIMIT 持仓限制
FT GROUP reserves the right to limit the number of positions which may be opened or maintained by you in your account to decline any additional orders after the limit has been exceeded, and to liquidate all or part of the surpassed positions thereafter.
8. EXCLUSION OF LIABILITY 免责声明
No claim shall be made against FT GROUP or any associated company of us or any employee of us to recover any loss or damage which you may suffer or incur by reason of the carrying out by us of our obligations under this agreement provided that such loss or damage does not arise from the negligence or willful default of FT GROUP, its associates or employees.
9. AUTHORISATION AND OTHER COMMUNICATIONS 授权和其它通信
Except where you expressly instruct us otherwise, we shall be entitled to rely on and act in accordance with any instructions, requests and notices (whether or not in writ and howsoever communicated) given or purported to be given by any individual or person who purports to be or is reasonably believed by us to be an agent, attorney or otherwise authorized by you. We may in our absolute discretion and without explanation to you refuse to act upon any instruction, particularly if we believe that it may not be practical or acting on the instruction would in our opinion infringe any law, rule, regulation or condition of this agreement or, in the case of instructions received from an agent if we reasonably believe that such agent may be acting in excess of his authority.
Additional dealing procedures may be provided by us to you from time to time none of which form part of this agreement.
If at any time you are unable for whatever reason, to communicate with us we shall not be responsible for any loss, damage or cost caused to you by any act, error, delay or omission resulting there from where such loss, damage or cost is a result of your inability to enter into a transaction, and except where your inability to instruct us or communicate with us results from our fraud, willful default or gross negligence, be responsible for any loss, damage or cost caused to you by any act error or omission or delay resulting there from including without limitation, where such loss, damage or cost is a result of your inability to close a transaction.
You acknowledge and agree that any instruction and communication transmitted by you or on your behalf is made at your risk and you authorize us to rely and act on, and treat as fully authorized and binding upon you, any instruction (whether or not in written) which we believe in good faith to have been given by you or on your behalf by any agent or intermediary whom we believe in good faith to have been duly authorized by you.
You agree that we may record all your telephone conversations with us. The use of recordings or transcripts from such recordings for any purpose, including, but not limited to, their use as evidence by either party in any dispute between you and us.
10. CHANGES IN TERMS 更改条款
These terms and conditions are subject to change at any time by giving written notice. Such change(s) will become effective on a date specified in the notice which will be at least 10 days after the date on which the notice is deemed to be received by you. No such change will affect any legal rights or obligations which may previously have accrued to or been incurred by you or us.
11. STOP AND LIMIT ORDERS 止损和限价指令
We may in our absolute discretion accept an instruction (a “stop order” or “limit order”) from you to open or close any orders. When our quote in respect of the relevant investment, or (as the case may be) an underlying market quotation relating thereto, reaches or goes beyond a level specified by you. You may specify that such an instruction is to apply for a limited duration or for an indefinite period (a “Good Till Cancelled” or “GTC” order). If we accept a Stop or Limit Order then, when the level of our current quote or (as the case may be) the relevant market quotation relating thereto reaches or goes beyond the level of your Stop or Limit Order, provided that the conditions in this paragraph are satisfied your instruction will be executed automatically at the level of your Stop or Limit Order. You acknowledge that where the underlying market is moving rapidly our quote may have gone beyond the level of your Stop or Limit Order by the time your order is executed.
Limit Order by the time your order is executed. You may with our prior consent (and such consent will not be unreasonably withheld) cancel or amend the level of Stop or Limit Order at any time before our quote or the relevant market quotation reaches or goes beyond the relevant level. However, once the level has been reached you may not cancel or amend the level of order. If you enter into any Contract and place a Stop or Limit Order which, when executed, would be capable of closing or partly closing such Contract and you subsequently instruct us to close that Contract, or any part of it prior to the level of the Stop or Limit Order being reached, it is your responsibility to cancel the Stop or Limit Order if you do not want the order to remain valid. If you close your original Contract and fail to cancel the Stop or Limit Order we shall be entitled in our absolute discretion to treat the Stop or Limit Order as an instruction to enter into a new Contract for you once our quote or (as the case may be) the relevant market quotation reaches or goes beyond the level of the Stop or Limit Order.
The conditions referred to in this paragraph are as follows:
• When you instruct us to close part but not all of a order, the part of the Contract which you instruct us to close and the part which would remain open if we carried out your instruction must not be smaller than the minimum size advised by us to you from time to time;
• A Force Majeure Event must not be occurred;
• When you instruct us to open a Contract you must not have committed a material default;
• The telephone or internet conversation in which you instruct us to open or close the Contract must not be terminated as a result of circumstances beyond our reasonable control before we have confirmed that your instruction has been executed by us;
• When you instruct us to open any Contract, the opening of the Contract must not result in your exceeding any credit or other limit placed upon your dealing;
• The instruction must be given to us during trading hours for the investment in respect of which you instruct us to open or close the Contract.
12. SINGLE AGREEMENT 单一协议
Each Contract and all other transactions entered into between us and you subject to this agreement and constitute a single agreement between us and you.
13. STATEMENTS 对账单
Monthly statements of your account shall be sent by us to you via e-mail. Please ensure that you verify the contents of each document received from us. Such documents shall, in the absence of manifest error be conclusive unless you notify us in writing to the contrary within three working days of receiving such documents.
14. TERMINATION 终止
This agreement shall continue and be in effect until terminated by either party. FT GROUP may, at its sole discretion and at any time, terminate this agreement, with such termination taking effect on the date on which termination notice has been given and payments made to the Client. The Client may terminate this agreement by giving written notice which will be effective upon receipt of the notice or, if it is received or deemed to be received on a day which is not a business day then the first business day thereafter. Termination will not affect any legal rights or obligations that may have accrued. In termination we will liquidate any outstanding Contracts. The balance in your account at termination shall be repaid to you by T/T remittance not later than four working days after the agreement terminates.
or, if it is received or deemed to be received on a day which is not a business day then the first business day thereafter. Termination will not affect any legal rights or obligations that may have accrued. In termination we will liquidate any outstanding Contracts. The balance in your account at termination shall be repaid to you by T/T remittance not later than four working days after the agreement terminates.
15. NOTICES 通知
Any written notice, instruction, demand, acknowledgement or request to be given hereunder or any Contract shall be in writing and (unless delivered personally) shall be given by facsimile (fax), e-mail or first class pre-paid post (airmail if sent internationally) and be addressed in our case to our address or e-mail address and in your case to the address or email address last notified by you to us. If you or we wish to change the address for communication, we shall each give to the other no less than five days’ notice in writing of the change desired. Notices addressed as provided above shall be deemed to have been duly given when dispatched (in the case of e-mail and fax, when delivered (in the case of personal delivery), two (2) days after posting (in the case of letters sent in the same country), or five (5) days after posting (in the case of letters sent internationally), provided that notices to us shall be effective only upon their actual receipt by us. In each of the above cases any notice received on a non-working day or after business hours in the country of receipt shall be deemed to be given on the next following working day in such country.
16. GOVERNING LAWS 法律监管
The terms of this client agreement, and the rights and obligations of the clients hereto, shall be governed by, construed and enforced in all respects by the local laws. Clients, in order to induce FT GROUP to accept these terms, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, hereby agrees that any judicial, administrative action or proceeding, including, but not limited to, arbitration arising directly or indirectly hereunder or in connection with the transactions contemplated hereby, whether brought by Client or FT GROUP, shall be held, at the sole discretion of FT GROUP. Clients consents and submits to, and waives any and all objections Client may have to such venue, and further agrees to waive and forego any right Client may have to transfer or change the venue of any action or proceeding encompassed hereby.
客户协议条款以及相关客户权利和义务将由公司所在地相关法律机构全面监管，解释并执行。为了督促FT GROUP接受这些条款，以及出于其他善意的有价值的考虑，接受此公认条款，意味着客户接受并同意任何司法以及行政行为，包括但不仅限于直接或间接引起的以下仲裁行为或与在当地涉及的由客户或FT GROUP引起的相关联的交易，均由FT GROUP全权负责并处理。客户同意并遵守或放弃所有在当地反对的权利，并同意放弃在其他地域执行此行为的权利。
17. RISK DISCLOSURE 风险披露
You should not deal in these products or engage any of these services unless you understand the nature and the exposure to risk. You should also be satisfied that the product is suitable for you in light of your circumstances and financial position. Different instruments involve different levels of exposure to risk, and in deciding whether to trade in such instruments you should be aware of the following factors concerning trading the derivatives products in FT GROUP.
A. FUTURES 期货
Transactions in futures involve the obligation to make, or take delivery of the underlying asset of the contract at a future date, or in some cases to settle your position with cash. They carry a high degree of risk. The “gearing” or “leverage” often obtainable in futures trading means that a small deposit or down payment can lead to large losses as well as gains. It also means that a relatively small market movement can lead to a proportionally much larger movement in the value of your investment, and this can work against you as well as for you. Futures transactions have a contingent liability and you should be aware of the implications of this, in particular the margining requirements.
B. CONTRACTS FOR DIFFERENCE 差价合约
Futures and Options contracts can also be referred to as contracts for difference. These can be options and/or futures on the FTSE 100 index or any other index or share, commodity or currency. However, unlike other futures and options, these contracts can only be settled in cash. Investing in contracts for difference carries the same risks as investing in a future or an option and you should be aware of these as set out in paragraphs A respectively. Transactions in contracts for difference may also have a contingent liability and you should be aware of the implications of this.
18. INTERNET TRADING 网上交易
• You acknowledge that the internet is, due to unpredictable traffic congestion and other reasons, an inherently unreliable medium of communication and that such unreliability is beyond our control;
• Trading on the internet is not instantaneous and several seconds may elapse between the time when you give your order via the internet to us and the time when it is received by us, in which time the market may have moved and your order may be implemented at a different value from that when you initiated the order on your PC;
• We reserve the right not to execute an order by you until it has been received by us;
• We shall not be responsible for any loss, expense, cost or liability (including consequential loss) suffered or incurred by you as a result of instructions being given or any other communications being made via e-mail or via the internet.
• You will solely be responsible for all orders and for the accuracy of all information sent via the internet using your name or personal identification number;
• You further acknowledge and agree that there are risks of misunderstandings or errors in any communication and that such risks shall be absolutely borne by you;
• You acknowledge and agree that it shall not usually be possible to cancel an instruction after it has been given;
• The time shown by our electronic logging system and the information contained on our server shall be conclusive between us as to the exact time of receipt of any messages or order and as to the accuracy of the information.
• 显示在FT GROUP电子登录系统上的时间及系统中包含的信息将会是我们之间校对任何收据信息的确切时间及信息的准确性的决定性参考依据。
19. FORCE MAJEURE EVENTS 不可抗拒的事件
We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists (a “Force Majeure Event”). A Force Majeure Event shall include, but is not limited to, the following:
• Any act, event or occurrence (including without limitation any strike, riot or civil commotion, hostilities, foreign intervention, governmental actions, natural disaster, Act of God, an interruption of power supply or electronic or communication equipment failure) which, in our opinion, prevents us from maintaining an orderly market in one or more of the investments in respect of which we ordinarily deal in Contracts;
• The suspension or closure of any market or the abandonment or failure of any event upon which we base, or to which we in any way relate our quote, or the imposition of limits or special or unusual terms on the trading in any such market or in any such event;
• The occurrence of any excessive movement in the level of any Contract and/or the underlying market or our anticipation (acting reasonably) of the occurrence of such movements.
If we determine that a Force Majeure Event exists we may in our absolute discretion without notice and at any time take one or more of the following steps:
• Increase your deposit requirements;
• Close any or all of your open Contracts at such closing level as it is reasonably appropriate;
• Suspend or modify the application of all or any of the terms of this agreement to the extent that the Force Majeure Event makes it impossible or impractical for us to comply with the term or terms in question;
• Alter the latest trading for a particular Contract.
• Take or omit to take all such other actions as we deem to be reasonably appropriate in the circumstances having to our position, your position and the positions of the other clients.
FT GROUP shall not be liable to the Client for any claims, losses, damage, costs and expenses, including lawyers’ fees, arising directly or indirectly out of such events.
20. ENTRY INTO FORCE 条款生效
This Agreement shall not be deemed accepted by FT GROUP and shall not become a binding contract between the Client and FT GROUP until the Agreement and the Client Account Application, including all relevant annexes, have been completed and executed by the Client and received and accepted by FT GROUP, a notice whereof shall be given to the Client.
21. RISK WARNING & DISCLAIMER 风险警告及免责声明
The facilities we provide are available only to experienced investors with sufficient financial resources to trade in our investment products. The following statements are intended to make you aware of and disclose to you the potential risk and loss in respect to the trading on the financial markets. You must familiarize yourself with the nature of CFDs trading, the terminology used and the procedures involved before you enter into any contract. Our rolling spot contracts and CFDs are based on highly leveraged margin trading; as with any derivative instrument, such contracts carry a very high degree of risk and trading such instruments may expose the investor to substantial losses as well as gains. The gearing and leverage that is obtainable with CFDs trading means that you only need to place a small deposit to commence trading with us although this small deposit may result in large losses or large gains. You must consider that if the market moves against you, you may sustain a total loss greater than the funds deposited. It is your responsibility to ensure that you are fully aware all these risks before enter into any contract.
If you have any questions about this Agreement or the nature and suitability of the services we provide, please contact us before commencing
any activity on your account. We will assume that, on commencement of business, you are satisfied that all terms relating to your facility with us have been fully understood and accepted by you. We will assess your application from the information available to us and in particular the responses you have given in completing the Client Information Sheet; if you are accepted as a client it will be on such a basis. Accordingly, we will classify you as a private client. You should not proceed with this arrangement unless you have carefully considered that it is appropriate for you and are satisfied with these terms. Investors should note that to protect their interests, we may set zero stop orders where no client order has been placed to minimize losses. In this event, clients cannot lose more than their initial commitment.
22. CONFLICTS OF INTEREST 利益冲突
We provide herewith a summary of the policy we maintain in order to manage conflicts of interest in respect of the duties we owe to our clients.
A conflict of interest can arise between FT GROUP and you as a client or between your interests and those of another client of ours. We aim to establish and maintain and operate effective organizational and administrative arrangements with a view to talking all reasonable steps to prevent conflicts of interest from constituting or giving rise to a material risk of damage to the interests of our clients.
OUR POLICY 政策概述
We aim to keep a record of the kinds of activity we carry on in which a material conflict could arise or has arisen, and, in doing so we take account of the activities of other members of our group of companies. We also maintain procedures to maintain appropriate independence between members of our staff who are involved in different activities, for example, through the operation of information barriers, the segregation of duties and responsibilities and maintenance of a policy of independence which requires our staff, when providing services to a client, to act in the best interests of the client and to disregard any conflicts of interest; and, in some circumstances declining to act for a client or potential client.
DISCLOSURE: GENERAL 信息透露概述
Where our arrangements to manage conflicts are not or cannot be sufficient to be reasonably confident that risks of damage to a Client’s interest will be prevented we aim to disclose the general nature and/or sources of conflicts before carrying on business for the client. This is to allow the client to consider whether to ask for more information and whether to continue with the service; we do not aim to provide detailed, highly specific or comprehensive information.
GIFT AND HOSPITALITY 赠品和友好接待
We do not prohibit our staff from receiving small gifts and minor hospitality from our business partners but only where in the opinion of a director or senior manager it is at a level that is not lavish or excessive and only where it will not impair our duty to act in the best interests of our clients or other legal or regulatory obligations.
23. Transaction prohibited acts 禁止的交易行为
Cross-way trade AB仓交易：
Major data release, the international market price volatility moment, because this time the price is not continuous, so the FT GROUP does not guarantee your order after you have set the price deal. Same time as the international market spreads may widen the moment, there is a price deviation, although FT GROUP rare cases will expand the point’s difference, but nowhere near the extent to expand the international market trading price of expanding degree. So this kind of trading is actually utilized foreign currency pricing model for illegitimate profit. Significant data market before the sell orders or orders immediately after the Lock. This is actually the traders trading patterns in the use of trading platform and loopholes in the international market price. In this way the market has become a profitable AB positions. Advantage of this loophole transactions violate the normal trading rules, are unjust enrichment. Some traders appeared in major data dealing spreads unilaterally enlarge the difficulty increases client transactions to prevent direct losses to clients. The vast majority of traders is strictly prohibited such transactions directly. According to the international market trading practices, such transactions will be deducted part of the profits, seriously then frozen and held accountable for their principal trading exploit the impact on financial markets. Critical judgments AB positions following principles integrated points (the details refer to FT GROUP-related official website: client transactions prohibited acts).
重大数据公布时，国际市场价格瞬间剧烈波动，由于此时的价格并不连续，所以FT GROUP并不保证你的订单在你设置的价位成交。同时由于国际市场买卖差价可能瞬间拉大，出现价格偏离值，虽然FT GROUP极少数情况下会扩大点差，但扩大程度远不及国际市场买卖价扩大程度。所以这类的交易方式实际是利用了外汇的报价模式进行不正当获利。重大数据前双向挂单或者是市价即时下单后进行锁仓。这种交易模式实际就是交易者在利用交易平台和国际市场报价的漏洞所致。这种方式获利市场上也成为AB仓。利用这一漏洞进行的交易违反了正常的交易规则，属于不当获利。部分交易商在重大数据出现时单方面放大交易点差增大客户成交难度来预防对客户造成直接损失。而绝大部分交易商则是直接严格禁止此类交易的。根据国际市场交易惯例，此类交易将扣除盈利部分，严重则冻结本金并追究其利用漏洞交易对金融市场造成的影响。判断AB仓的主要原则综合如下（详细参照FT GROUP相关官网：客户交易禁止行为)。
Malicious illegal trade 恶意非法交易（剥头皮交易）
• Use systems offer a delay in time profit.
• Ultra-short-term trading behavior, the general performance of positions time for does not exceed than 180 seconds frequent trading.
• As an extreme way, will not be received by FT GROUP. Examination revealed, we will clear the illegal earnings, or even freeze accounts.
• 作为极端的方式，将不被FT GROUP所接受。一经发现我们将清除非法盈利，甚至冻结账户。
Transaction prohibited acts including but not limit to cross-way and malicious illegal trade.
B) ONLINE TRADING AGREEMENT在线交易协议
This Agreement sets forth the terms and conditions under which FT GROUP shall permit you as our client to have access to one or more terminals, including terminal access through your internet browser, for the electronic transmission of orders and/or transactions, for your accounts with FT GROUP. This Agreement also sets forth the terms and conditions under which FT GROUP shall permit you electronically to monitor the activity, orders and/or transactions in your account (collectively, the “Online Service”). For purposes of this Agreement the term “Online Service” includes all software and communications links and in consideration thereof, Client agrees to the following:
本协议条款是经FT GROUP平台（以下简称“FT GROUP”）签署的条款。签署协议的客户可以使用一个或多个客户终端进行交易。本协议所指之“在线交易服务”应包含所有的软件和通讯设施接入，协议客户须同意如下事项：
1. LICENCE GRANT AND RIGHT OF USE 许可证的颁发和使用权
FT GROUP provides the Client with software for use with the Online Service under this Agreement, the Client undertakes to use the software solely for your own internal business purposes. Neither the software nor the Online Service may be used to provide third party training or as a service bureau for any third parties. The Client agrees to use the Online Service and the software strictly in accordance with the terms and conditions of FT GROUP Account Opening Documentation, as amended from time to time. The Client also agrees to be bound by any rules, procedures and conditions established by FT GROUP related to the use of the Online Service provided by FT GROUP.
依本协议，FT GROUP提供给客户用来进行在线交易服务的软件，只能用来进行内部交易。该软件和网上交易服务系统不得提供给任何第三方使用。客户应在本客户协议书（会按需要不断更新）规定的范围内使用该软件或系统，并遵守FT GROUP关于在线交易服务所制定的任何条例、程序和政策。
2. ACCESSES AND SECURITY 使用权限和安全规定
The Online Service may be used to transmit, receive and confirm execution of orders, subject to prevailing market conditions and applicable rules and regulations. FT GROUP consent to Client’s access and use in reliance upon their adopted procedures to prevent unauthorized access to and use of the Online Service, and in any event, the Clients agrees to any financial liability for trades executed through the Online Service. Client acknowledges, represents and warrants that:
a) You has received a number, code or other sequence, which provides access to the Online Service (“the Password”);
b) You is the sole and exclusive owner of the Password;
c) You is the sole and exclusive owner of any identification number or login number (“the Login”);
d) You accept full responsibility for use and protection of the Password and the Login as well as for any transaction occurring in an opened account, held or accessed through the Login and/or Password.
The Clients is responsible to monitor their account(s). They shall immediately notify FT GROUP in writing if aware of any of the followings:
a) Any loss, theft or unauthorized use of Password(s), Login and/or account number(s); or
b) Any failure to receive a message indicating that an order was received and/or executed; or
c) Any failure to receive an accurate confirmation of an execution; or
d) Any receipt of confirmation of an order and/or execution, which has not been placed;
e) Any inaccurate information in account balances, positions, or transaction history.
3. RISKS OF ONLINE TRADING 在线交易风险
The Client’s access to the Online Service, or any portion thereof, may be restricted or unavailable during periods of peak demands, extreme market volatility, systems upgrades or other reasons. FT GROUP makes no express or implied representations or warranties to the Client regarding the usability, condition or operation thereof. FT GROUP does not warrant that access to or use of the Online Service will be uninterrupted or error free or that the Online Service will meet any particular criteria of performance or quality.
在用户申请高峰、市场剧烈震荡、系统升级或其他情况下，客户登入使用在线交易服务系统可能会受限制或无法登入。鉴于此，FT GROUP可能无法给予客户在使用操作该系统方面以明确的解释、答复或承诺。FT GROUP不能保证在线交易服务系统在特殊情况下时刻正常运行，不受干扰。
Since FT GROUP does not control signal power, its reception or routing via internet, configuration of your equipment or reliability of its connection, we cannot be responsible for communication failure, distortions or delays when trading online via internet.
由于FT GROUP无法控制信号传输强弱、网上信息接收、传输路径以及您的设备配置和其连接的稳定性，当客户使用在线交易时，可能会出现通信失败，失真或延迟等情况。在此情况下，FT GROUP不承担任何责任。
Under no circumstances including negligence, shall FT GROUP or anyone else involved in creating, producing, delivering or managing the Online Service be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the Online Service, or out of any breech of nay warranty, including, without limitation, those for business interruption or loss of profits.
The Client expressly agreed that his/her use of the Online Service is of his/her sole risk. The Client assumes full responsibility and risk of loss resulting from use of, or materials obtained through the Online Service. Neither FT GROUP or other suppliers providing data, information, or services, warrant that the Online Service will be uninterrupted or error free; nor does FT GROUP make any warranty as to the results that may be obtained from the use of the Online Service or as to the timeliness, sequence, accuracy, completeness, reliability or content of any information, service, or transaction provided through the Online Service.
客户须同意使用在线交易系统进行交易是存在风险的，且风险要由客户自己来承担。客户要对使用在线交易服务，或是利用在线交易服务系统获取材料时的损失风险负全责。FT GROUP和提供数据、信息服务的供应商，都不承诺在线交易服务系统不会中断或出现信息错误。FT GROUP也不能担保使用在线交易服务系统所提供的信息、服务、交易的时效性、序列性、准确性、完整性、可靠性。
4. MARKET DATA AND INFORMATION 市场数据和信息
Neither FT GROUP nor any provider shall be liable in any way to the Client or to any other person for:
a) Any inaccuracy, error or delay in, or omission of any such data, information or message or the transmission or delivery of any such data, information or message;
b) Any loss or damage arising from or occasioned by any such inaccuracy, error, delay, omission, nonperformance, interruption in any such data, information or message, due either to any negligent act or omission or to any condition of force majeure or any other cause, whether or not within FT GROUP or any provider’s control. FT GROUP shall not be deemed to have received any order or communication transmitted electronically by the Client until FT GROUP has actual knowledge of such order or communication. Additionally, if a client executed a trade at a price which at the time the trade was executed was wrong and/or delayed from the actual market price then FT GROUP may cancel that trade from the Client’s account and FT GROUP shall remain harmless of any damages or costs arising thereof.
b) 由于疏忽，不可抗力事件或其他不在FT GROUP控制范围的事件，出现数据、信息或消息的错误、篡改、遗漏、未做处理和传输中断情况而造成损失和破坏。FT GROUP不承认收到客户经电子传输的任何订单，除非FT GROUP已经将这次订单的确认通过电子通讯发给客户。此外，如果发现某客户以同市场价格不符的价格进行交易，FT GROUP可能会从客户账户取消该笔交，FT GROUP对取消该笔错价交易所带来给客户的可能费用或损亏不负责任。
5. REPRESENTATIONS 陈述
The Client acknowledges that from time to time, and for any reason, the Online Service may not be operational or otherwise unavailable for his/her use due to servicing, hardware malfunction, software defect, service or transmission interruption or other cause, and he/she agrees to hold FT GROUP and any provider harmless from liability of any damage which results from the unavailability of the Online Service. The Client acknowledges that he/she has alternative arrangements, which will remain in place for the transmission and execution of his/her orders, in the event, for any reason, circumstances prevent the transmission and execution of all, or any portion of his/her orders through the Online Service.
The Client represents and warrants that he/she is fully authorized to enter into this Agreement and under no legal disability which prevents him/her from trading, and that he/she shall remain in compliance with all laws, rules and regulations applicable to his/her business. The Client agrees that he/she is familiar with and will abide by any rules or procedure adopted by FT GROUP and any provider in connection with use of the Online Service and he/she has provided necessary training in its use. The Client shall not (and shall not permit any third party) to copy, use, analyze, modify, decompile, disassemble, reverse engineer, translate or convert or convert any software provided to him/her in connection with use of the Online Service or distribute the software or the Online Service to any other third party.
根据本协议规定，即使在无法正常交易的情况下，客户承认并保证遵守所有的法律、法规和规章。委托人熟悉并会遵守FT GROUP的任何规则或程序，FT GROUP和服务供应商在使用网上服务方面向客户提供了必要的培训。客户不得（也不能允许任何第三方）复制、使用、分析、修改、反编译、破解、逆向编码、翻译或转换成任何软件用于网上，或者将软件和在线交易服务系统分发给任何第三方使用。
6. TERMINATION 终止
FT GROUP may, in its sole discretion, terminate or restrict the Client’s access to the Online Service and may terminate this Agreement at any time. Upon termination, any software license granted to the Client herein shall automatically terminate.
7. INDEMNITY 赔款
The Client agrees to indemnify and hold FT GROUP harmless from and against all claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or related to this Agreement and due to any error that the Client fail to correct or arrange for FT GROUP to correct (if possible). This indemnification shall be binding upon the Client and the Client’s executors, administrators, heirs, successors and permitted assigns and will survive termination of this Agreement.
在一些情况下，客户需对一切的理赔、损失、责任、毁坏、花费（包括律师费）承担赔款责任，并承认FT GROUP不承担任何责任。这些情况包括：本协议规定的内容和由于客户失误造成交易失败或向FT GROUP申请更改（如果可能）。该赔偿规定对客户及客户交易的具体操作者、管理者、继承者、后来者和许可的授权人均具有约束力，并会依本协议的存在而生效。
8. MISCELLANEOUS 其他约定
FT GROUP may amend this Agreement by given notice of changes (including electronic delivery). Clients have no right to amend this Agreement. By continued access to and use of the Online Service, Client agree to amendments of this Agreement. The amendments are supplemental to the Client Agreement.
9. DECLARATION OF ACCEPTANCE 接受宣言
Investment Terms & Conditions in full and hereby consent to be bound by all terms contained therein. I declare that the information contained in this Agreement is true and accurate and certify that the electronic signature is genuine and that copies of the verification of identity documents forwarded are true copies of the original.
10. RISK AND DISCLAIMER 风险和免责条款
By submitting either the registration form to download the demo, requesting a quick call back or registering for the newsletter you are consenting to receive information by email, telephone, post or any other method from FT GROUP about offers that you may be entitled to and products and services, which we believe may be of interest to you. We will not share your details with any third parties, other than our affiliated companies, for marketing purposes without your prior consent. If at any time you no longer wish to receive this information, please let us know by using the unsubscribe facility provided within any email we may send you, or alternatively you may email us and we will remove your details from our database.
Our rolling spot contracts and CFDs are based on highly leveraged margin trading; as with any derivative instrument, such contracts carry a very high degree of risk and trading such instruments may expose the investor to substantial losses as well as gains. The contents of this site and the facilities we provide are available only to experienced investors with sufficient financial resources to trade in our investment products. Investors should note that to protect their interests, we may set zero stop orders where no client order has been placed to minimize losses. In this event, generally the clients cannot lose more than their initial investment made on a particular transaction.
Why does FT GROUP collect personal information?
Our business is to meet our clients’ needs for a range of financial services. To do this effectively, we need to collect certain personal information.
Personal informal we required.
Personal information including (but not limited to) name, address, date of birth, contact details, income, assets and liabilities, account balances, trading statements, tax and financial statements and employment details. We obtain most of the information through application form or other forms, and from maintaining records of information provided in the course of ongoing client service. We may also obtain information from other sources. We may require other information voluntarily from time to time (for example, through market research, surveys or special offers) that enable us to improve our service or consider the wider needs for our current Clients or potential clients. If you choose not to provide the information we need to fulfill your request for a specific product or service, we may not be able to provide you with the requested product or service.
How do we use this information and who may we disclose it to?
While we may send you marketing material from time to time that we think will be useful to you, we are conscious of the need to protect your privacy. Unless you are informed otherwise, the personal information we hold is used for establishing and managing your account, reviewing your ongoing needs, enhancing client service and products and giving your ongoing information or opportunities that we believe may be relevant to you. Depending on the product or service concerned and particular restrictions on sensitive information, this means that personal information may be disclosed to:
a) Service providers and specialist advisers to FT GROUP that have been contracted to provide FT GROUP with administrative, financial, insurance, research or other services.
a) 为FT GROUP提供管理、金融、保险、研究和其他方面服务的服务提供商和特约顾问。
b) Credit providers, courts, tribunals and regulatory authorities as agreed or authorized by law.
c) Credit reporting or reference agencies.
d) Anyone authorized by an individual, as specified by that individual or the contract.
How do we store personal information?
The privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secured computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will
remove any details that will identify you or we will securely destroy the records.
How do we keep personal information accurate and up-to-date?
FT GROUP努力确保个人信息的准确性，并及时更新个人信息。我们意识到，个人信息一般都伴随着住址和其他个人环境的改变而改变。通常，我们会通过电话联系来更新个人信息。您有权核对我们所持有的您的个人信息。依照数据保护法的相关规定，您有权力获取FT GROUP所持有您个人信息的副本，并指出FT GROUP持有信息的不当之处。该法律也同时列举了例外情况。如有要求，请写申请给我们，同时证明您的身份并写明您所要查看的信息。如何投诉？如果您认为FT GROUP违背了该个人隐私条款或数据保护法律，或者FT GROUP不尊重您的个人隐私，您可以进行投诉并会得到及时受理。请发送邮件至Service@FT GROUP.com。您的许可使用本司网站或我司提供的交易软件期间，您许可FT GROUP有权收集、使用关于您的信息，您提供的信息，或是上述其他被提及人士的信息。
C) APPLICATION FORM 客户登记表
1. PERSONAL DETAILS 个人资料
|Mr. / Mrs. / Ms. / Other先生/太太/女士/其他
|Date of Birth出生日期：
2. TRADING EXPERIENCE 投资经验
|Above 10 Years/年
|Futures & Options期货及期权
|Bonds & Shares债券及股票
|I declare that by my signature接受声明：
• Foreign exchange margin trading and other products involve high risk, may not be suitable for all investors. Please carefully consider your investment objectives, financial situation, trade demand and experience, and verify that your personal assets is more than $400,000, or annual income is more than $250,000.
• I warrant that the information stated above is correct and copies of documents provided either in hard copy or by electronic means as proof of my identity are true copies of the origin
• I have read, understood and agreed to the Client Agreement and all its contents.
• 我已阅读，明白且接受风险披露通知及FT GROUP客户合约的全部内容并特此同意受其全部条款的约束。
|Name of Witness/证明人姓名
|(person authorized by FT GROUP /FT GROUP公司授权)
|For and on behalf of FT GROUP / FT GROUP代表
Clients must enclose 客户需附上：
• Scan copy of passport / ID
• Scan copy of all bank cards to be used for deposit of funds (please ignore this item if you don’t deposit with bank card)
• Scan copy of recent utility bill (water, gas and electricity etc.) or bank statement
The completed form with the above documents to be sent to Service@FT GROUP.com.
BANK CARDS AND WITHDRAWALS AUTHORIZATION FORM 银行卡及取款授权书
To: FT GROUP
Email: Service@FT GROUP.com
|Re: Bank cards and withdrawals authorization (account no.
I, being the holder of the above-mentioned account (the “Account”), hereby confirm that I have been using the following bank cards (the “Bank Cards”) for depositing funds to the Company:
BANK CARD DETAILS 银行卡详细资料
|Name of cardholder
|Bank card no.
|Type (Visa/Master/UnionPay etc.)
Signature of cardholder
I, the undersigned, read and fully understand and accept the terms and conditions of activity in my account with the Company, as appeared on the Company’s web site www.FT GROUP.cn. I hereby acknowledge and agree that at the Company’s request, I will confirm and approve by actual signature regarding all deposits made by me by using any of the Bank Cards.
I hereby confirm that the following bank account (the “Bank Account”), which is held in my name, is to be used for funds withdrawal:
BANK ACCOUNT DETAILS 银行账户详细资料
|Name of Bank 银行名称：
|Bank Account No. 银行账号：
|Bank Address 银行地址：
|Swift /IBAN Code Swift / IBAN码：
|Name of Beneficiary 收款人姓名：
In connection with my future withdrawal requests:
I hereby authorize the Company to withdraw from the Account any amount and to transfer such amount to the Bank Account and/or to perform any other acts regarding such amount in accordance with my instructions either given online or through my Introducing Broker from time to time (the “Withdrawal”), I hereby undertake to provide the Company with full, accurate and updated information necessary to facilitate the Withdrawal, and that the Account will have sufficient funds in order to allow for the Withdrawal;
I hereby undertake that this authorization does not obligate the Company to perform any Withdrawal, and that the performance of any Withdrawal shall be at the Company’s sole and exclusive discretion;
I hereby waive any claim and /or lawsuit against the Company regarding any of the Company’s acts, which are performed in accordance with this authorization. In addition, I hereby exempt the Company from any liability to damages and/ or costs, if any, as a result of this authorization and /or the Company’s actions taken in accordance with this authorization;
I agree that the Company can exercise its sole discretion to require me to sign specific withdrawal form (the “Form”) with regard to any of my withdrawal requests. I understand that the Company has the right to refuse any Withdrawal, at its sole discretion, prior to me signing such Form and providing the Company with the signed Form and/or any other information that the Company may require from time to time;
Without derogating from my sole and entire responsibility for paying taxes and bank charges, I hereby agree that the Company has the right to charge any taxes and bank charges, as may be required, from the amounts withdrawn according to this authorization. I acknowledge that the amounts withdrawn are gross amounts, from which the Company may charge such taxes and bank charges, and I shall have no claim towards the Company with regard to such charges;
In this authorization, the “Company” shall mean the Company, any subsidiary and/or parent company, as well as any of the Company’s shareholders, executives, employees, and/ or any other third parties acting on the Company’s behalf.
|Client Signature 客户签名
|Client Name 客户姓名
|FT GROUP USE ONLY
|Approved by 审批者:
By accepting the terms and conditions you agree not to file a bank card or debit card chargeback with regard to any purchase and instead abide by the dispute resolution procedures outlined below. In the event that you breach this agreement and file a chargeback, upon a resolution in our favor of the chargeback by either the card issuing bank or by VISA or MASTERCARD, you agree to reimburse us for any costs incurred in researching and responding to such chargeback, including without limitation, our actual costs paid to the bank card processor or our banks, other third parties, and the reasonable value of the time of our employees and owners spent on the matter, as determined in our discretion in good faith. You further agree that all dispute resolution procedures below will be deemed waived by you, and that these amounts will be added to the original amount of the order, and that this total amount will then be immediately due and payable. If your chargeback is upheld, you agree to pay all of the same costs, in addition to the original purchase price, but we will use the dispute resolution procedures below to confirm and collect such amounts.
In the event that a chargeback is placed or threatened on a transaction we also reserve the right to report the incident for inclusion in chargeback abuser database(s) of our choosing and in our sole discretion. The information reported will include name, email address, order date, order amount, IP address, full address, and phone number. Being listed on such databases may make it more difficult or even impossible for you to use (any of) your bank card(s) on future purchases with us or other merchants.
FUTAI INTERNATIONAL INVESTMENT PTY LTD，注册号为614373545，注册地址位于SYDNEY NSW 2000的Plaza Building Australia Square' Level, 4, 87-95 Pitt Street。运营地址位于马来西亚彭亨再也市SS 7/19路，KELANA CENTRE POINT A-317，邮编47301，RAJANAIDU A/L NOKIAH。
风险提示：我们在此提醒您，外汇保证金交易存在高风险, 可能不适合每一位投资者. 申请并订立任何外汇保证金交易和差价合约前, 您应该谨慎考虑您的目标, 财务状况, 需求和经验水平, 并在必要时咨询独立的专业顾问. 外汇保证金和差价合约杠杆的作用是放大您的盈利和损失. 在正式交易前请确保您完全理解存在的风险, 包括本金亏损可能远高于您最初的投入, 如无法承担损失, 请不要贸然投资. 在您决定使用我们的服务前请您浏览网页上的法律文件（包括风险提示，免责声明和隐私条款），寻求独立意见，充分了解潜在的风险后再决定交易。
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